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Guide

Review and approve a document

When you are asked to approve a document, you review the changes and confirm your decision with a one-time password sent to your email.

  1. Open the document from the review request email, or open the document table and click Pending my approval.
  2. Click the status at the top of the document to start the approval.
    A document in Document Approval: the status, the owner, authors, and approvers, and a banner marking it as unreleased.
    A document in Document Approval: the status, the owner, authors, and approvers, and a banner marking it as unreleased.
  3. To see what changed, open the document history (the history icon), then open the Diff for the versions you want to compare.
    The diff is a red-line view: additions and deletions are marked inline. The history also lists the reason recorded for each version, so you can see why a change was made as well as what it was.
    The version history: one row per version with its change ID, reason for change, effective date, and a diff link.
    The version history: one row per version with its change ID, reason for change, effective date, and a diff link.
  4. Click the approval, then Approve or Reject, adding a comment where it helps.
    Say why in the comment when you reject. A rejected document is not released, and the authors work from what you wrote.
    The approval dialog, showing the four lifecycle gates, a comment field, and the Reject and Approve buttons.
    The approval dialog, showing the four lifecycle gates, a comment field, and the Reject and Approve buttons.
  5. Enter the passcode sent to your email, then click Sign.
    The passcode is the one-time password that ties the signature to you. Your decision is only recorded once you enter it.
    The Sign dialog, with the passcode field and a Resend option.
    The Sign dialog, with the passcode field and a Resend option.
    The confirmation shown once the passcode is accepted.
    The confirmation shown once the passcode is accepted.
  6. If you have already approved, the document shows every approver and their decision instead.
    Each approver listed with their decision and the date they signed, some approved and some still pending.
    Each approver listed with their decision and the date they signed, some approved and some still pending.
  7. Once everyone has approved, including QA, the document is released and moves to the Released space.
    The released document, with a green check against each approver who signed.
    The released document, with a green check against each approver who signed.